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How does a transaction work with my Hello card?
How does a transaction work with my Hello card?
Olivier avatar
Written by Olivier
Updated over 3 years ago

You have a merchant balance to use
Simply go to the merchant, and pay for your transaction as you normally would use the Hello Visa* Prepaid Card. We will verify if you have one or more balances available and complete the transaction accordingly. No fuss, no hassle. The only person who knows that you have an offer…is you!
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Transaction amount is more than what you have in your merchant balance
No problem! We will seamlessly use your funds held in your Open Wallet (My Cash) to cover any outstanding balance for the transaction after applying the value of your offer to complete the transaction. 

Funds held in your Open Wallet (My Cash) may also be used at any Canadian merchant where Visa is accepted.

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Hello Visa Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int.

*Trademark of Visa International Service Association and used under licence by Peoples Trust Company

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